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Habitia Help

An asset's repair history

When you link a work order to an asset, Habitia builds a repair history on that asset automatically. Over time this becomes the paper trail behind the lifecycle alerts — and the answer to “has this fridge been trouble before?”

Linking a work order to an asset

Any work order can point at a specific asset. On the Add / Edit work order form, after you choose the property (and optionally the unit and room), pick the item from the Asset dropdown — the refrigerator in unit 101, the water heater, the AC condenser. See Logging a work order for the full form.

The same picker is on the tenant’s maintenance request form, so a tenant who reports “the provided fridge stopped cooling” can choose the fridge itself instead of only describing it in the notes.

Tip: You can attach the asset later too. Open the work order, click Edit, and set the Asset field — useful when a request comes in without one.

The Work Orders tab on an asset

Open any asset (from Assets in the left sidebar, or a property’s Assets tab) and select the Work Orders tab. You’ll see every work order that references this asset — newest first — with its title, category, reported date, and status. Click any row to jump to the work order.

Screenshot: an asset's Work Orders tab

This is the quickest way to answer “how many times have we worked on this?” without hunting through the global work-order list.

Completed repairs land on the asset’s timeline

When you mark a work order Completed and it’s linked to an asset, Habitia automatically adds a repaired entry to that asset’s Event History. The entry carries the completion date, the vendor, the cost, and the resolution notes — you don’t log it twice.

This is what powers the repeat-failure trigger in Lifecycle rules: the engine counts those repair events to decide when an asset is breaking too often. It also feeds the repair-cost picture on the asset’s Lifecycle panel.

Habitia only logs one event per work order, so re-saving or reopening and re-completing a work order won’t create duplicates.

Why it’s worth linking

A loose work order (“fridge repair, unit 101”) is a one-off note. A linked one becomes part of the asset’s record, which means:

  • The asset’s Work Orders tab and Event History stay complete on their own.
  • The repeat-failure and repair-cost lifecycle triggers actually have data to work with — without linked repairs, those rules stay silent.
  • When the fridge fails for the third time in a year, the alert is there to tell you it’s cheaper to replace than to keep fixing.

What’s next