Meet Jaime, your mayordomo
Jaime is the floating assistant in the bottom-right corner of Habitia. He’s there to be a quick second pair of hands — answer how-to questions, look up data in your portfolio, and file issues when something is broken.
How to open him
On any page, click the “Ask Jaime” / “Pregúntale a Jaime” button in the bottom-right. A drawer slides open. Type a question and hit Enter.
He responds in whichever language the rest of the app is set to — switch the UI to Spanish and Jaime replies in Spanish.
What he can do
Answer how-to questions. “How do I send a lease for signature?” — he reads the help docs and gives you the steps.
Look things up in your portfolio. Ask in plain language and Jaime will pull the data:
- “Which tenants haven’t been invited to the portal yet?”
- “What’s the balance on Maria’s lease?”
- “Any open work orders this week?”
- “Show me my vacant units.”
- “Did the rent come in on Apartment 3B?”
When Jaime looks something up, you’ll see a small “Looking up tenants” chip appear above his reply so you know what he’s checking.
File issues to the Habitia team. If you describe a bug, a workflow that doesn’t work, or a missing feature, Jaime will summarize it and open a support ticket. You’ll see a green “Issue filed” confirmation when he’s done. The team reviews these directly.
What he can’t do
He can’t change anything in your account. Jaime is read-only by design. He won’t invite a tenant, post a payment, update a lease, or send anything. When you ask him to do something that requires a change, he’ll explain that you need to do it yourself in the app — and then walk you through the steps from the docs.
He only sees your organization’s data. Jaime is scoped to your org. He cannot see another landlord’s tenants, leases, or payments. The same applies in reverse — no one else’s Jaime can see yours.
He doesn’t always know. If a help doc is missing or the question is outside what Habitia covers, Jaime will say so directly rather than guess. If you think something should be answerable and isn’t, tell him — he’ll file it as an issue and the docs will catch up.
What happens to what you type
Your messages and Jaime’s replies are stored in Habitia so you can resume the conversation later. Jaime is powered by Claude, an AI model from Anthropic, so your messages also pass through Anthropic to generate the responses. Don’t paste passwords or full credit card numbers into the chat. For everything else (tenant names, addresses, lease details), the chat is the same surface as the rest of the app.
Tips
- Be specific. “What’s Maria’s lease end date?” works better than “Tell me about Maria.”
- Ask follow-ups. Jaime remembers the current conversation — “and her current balance?” works after the first question.
- Use it to learn the app. “How do I do X?” is what he’s best at, and it’s faster than digging through the docs yourself.
- Restart a conversation any time with the circular arrow in the top-right of the drawer — useful when switching topics.
Reporting a bug through Jaime
Just describe what happened. He’ll ask a follow-up question or two if it’s not clear, then file the ticket. You’ll get a confirmation message with the ticket reference. The Habitia team picks it up from there — you don’t need to do anything else.
Jaime is in beta. He’ll occasionally look up the wrong thing, give a confident-but-wrong answer, or lose track of what you asked earlier. If you catch one, tell him about it and ask him to file it as an issue — that feedback is how he gets better.